Acument Global Technologies, N.A. (MI) selects 24/7 BUSINESS™ to meet their global fastening customers' demand for online self-service product info, RFQs and purchases
FARMINGTON, CT — August 16, 2010 — Michigan-based Acument Global Technologies, North America, deliverer of premier fastening solutions to the automotive, industrial, commercial, defense, aerospace and other manufacturing industries, has chosen i-MARK’s SaaS-based 24/7 BUSINESS™ eCatalog and eBusiness solution to produce and operate their new eBusiness Center. In adding Acument to its rapidly-growing customer base, i-MARK’s 24/7 BUSINESS will operate eBusiness Centers for fifty (50) global manufacturing business units.
Acument selected 24/7 BUSINESS to help them reduce the high number of manually generated sales quotes as well as dramatically shorten quote turn-around time. Their new i-MARK eCatalog will contain unique functionality that will enable Acument N.A. to meet more of their customers’ requests for product information, pricing and RFQs by way of an intuitive self-service eBusiness Center resident on their website and available worldwide, 24/7. Pre-approved or credit card customers will also be able to purchase products selected from the eCatalog and the transaction will automatically be routed to the proper-assigned Acument sales office or reselling distributor.
i-MARK’s 24/7 BUSINESS framework deploys eBusiness and engineering service centers of excellence exclusively for the complex component manufacturer. i-MARK’s manufacturer-focused eCatalog software implementation team will configure the 24/ BUSINESS framework with customer information, rules and presentation graphics. Once delivered, the Acument eBusiness Center will operate as a SaaS-hosted system, operated and managed by i-MARK but kept fully up-to-date in real-time by Acument using 24/7 BUSINESS’s robust Administrator Portal.